At Contractor's Solutions, customer satisfaction is important. We
strive to make your ordering experience with us the best it can be, and
orders we'll work hard to keep you satisfied.
We ship most in-stock items within 2 business days from the time of order.
Items drop-shipped by the manufacturer or out of stock, special
order items, or may require additional lead-times for delivery.
Note: Some packages may take 2 or 3 days before they are shipped
out. Ground Delivery packages should be delivered within 10 business
Some orders are shipped from multiple locations, and may require
that we ship items from the same order in more than one box. Please
verify your shipping address before submitting your order to ensure
the fastest possible service.
If you created an account when ordering, you may track your packages
by signing in to your customer account page. Please note that items
which have been drop shipped by the manufacturer may arrive before a
tracking # for your package becomes available.
On in-stock items, and when possible, drop-shipped items that are
shipped via UPS or FedEx, a shipment notification will be sent to
you by email when your item(s) ships from the warehouse.
Freight charges quoted at checkout are calculated on delivery to a
business address. Residential delivery rates are higher. Common
carriers charge a premium for delivery to a residential address. On
qualified items, Contractor's Solutions will pay all freight to any
commercial address within the continental US. If you choose to ship
to a residential address, you may be charged an additional $50
(approx.) to cover the additional cost. A commercial address is
defined as “a business open approximately 9:00am to 5:00 pm
Monday-Friday, that is located on a commercial thoroughfare” When
you check out, the shipping charges are for delivery to a commercial
address. If your shipping address is residential instead, you may be charged the $50
fee OR the actual residential premium charged by the trucking
company, whichever is lower. Contractor's Solutions reserves the
right to charge your credit card this additional fee.
FREE SHIPPING Any product that offers free shipping applies only to
ground shipping anywhere within the Continental USA.